Operations and procurement manager
Operations and Procurement ManagerWould you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at Deutsche Post DHL (DPDHL). DHL Global Forwarding, Freight (DGFF) is the Groups air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.DHL Global Forwarding has an opening for Operations and procurement manager in UAE.The Operations and Procurement Manager will lead and manage the operational team in developing our services and ensuring targets in relation to activities, service, quality, and productivity are exceeded. The role plays a key part in developing customer and carrier relationships, promoting continuous service improvement, exploring new ways to add value for our customers, including the development of new service capabilities. Reporting to the Area Director Middle East, the Operations and Procurement Manager is expected to be resourceful, flexible, responsive with a “can do” approach, is organized with strong leadership and management skill.Join us in connecting people and improving lives! Operations and procurement manager In this role, you will continuously review operational procedures to implement and execute positive improvementsLive a ‘best in class’ service offering at all timesYou identify resource requirements to exceed agreed service standardsMonitor service level agreements and implement corrective action where requiredYou promote efficiency and profitability by encouraging and facilitating a climate of best practice and quality throughout the departmentYou create a performance culture that secures support and respect from staff and drives continuous improvementYou implement and support Company and Group Human Resources policies and proceduresYou proactively support Operational change projects, demonstrate and encourage the belief that learning, development and change is a personal responsibilityYou reinforce a learning culture by actively supporting, rewarding and providing opportunities for staff developmentYou will drive productivity improvement and service excellence through efficient use of our systems.You will be responsible for the procurement related to logistic services as well as build sustainable relationships within the carrier network.Be the “go to” Operations expert and work closely with Group Operations to ensure best in class and efficient service delivery is maintainedNow, Here’s What We Need From You.You have a proven track record in the field of freight forwarding and / or shippingYou possess advanced communication skills and stylesYou demonstrate experience in using various motivational techniquesYou have a willingness to question tradition in order to find a better wayYou possess excellent planning and organisational skillsYou have proven analytical and troubleshooting skillsYou have experience in managing and developing people with a genuine commitment to service deliveryYou have experience in leading teams through changeWe offer:Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.Possible further career developmentCompetitive salaryWhy join DHL Global Forwarding?We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025.We aspire to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF because we have:The largest global network with more than :30,000 passionate employeesThe most efficient processes and fastest response timesThe best solutions and best customer serviceOur Vision: The Logistics Company for the World.Our Mission: Excellence. Simply Delivered.Our Purpose: Connecting People, improving lives.Our Values: Respect & ResultsOur Goals: Employer, Provider, and Investment of Choice, Living ResponsibilityDHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
