About arenaflex arenaflex is a global leader in digital ordering and customer engagement solutions, empowering restaurants and consumers worldwide. With a decade of innovation, we deliver self‑service ordering, payment, and loyalty experiences across mobile, tablet, online, kiosk, and call‑center channels. Our platform integrates with more than 15 point‑of‑sale systems, covering over 90 % of multi‑unit restaurant locations. At arenaflex, we believe that technology should simplify the dining experience, and that our people are the engine that drives that transformation. Our mission is simple yet powerful: empower restaurants and consumers to engage and transact anywhere, anytime, on any device. By doing so, we help our partners grow their “till” while delivering memorable, personalized experiences to millions of diners. Join us and become part of a team that is reshaping the future of restaurant e‑commerce. Why This Role Matters Data is the lifeblood of every successful digital platform. As a Data Entry & Reporting Specialist at arenaflex, you will be the guardian of data integrity for multiple client accounts. Your meticulous work will enable account managers to make informed decisions, support franchisees with accurate information, and ultimately drive the success of our restaurant partners. This is a remote position, but we prefer candidates residing on the U.S. East Coast to align with our core business hours and client time zones. Key Responsibilities Accurate Data Entry: Input and maintain client data across various systems, ensuring every record meets our high‑quality standards. Report Generation: Run, format, and distribute regular and ad‑hoc reports, adhering to established templates and timelines. Account Management Support: Provide timely data insights to the account management team, enabling proactive client service. Client Communication: Liaise with franchisees and corporate contacts to verify information, resolve discrepancies, and confirm details. Data Cleanup & Maintenance: Conduct routine data hygiene tasks, identify inconsistencies, and implement corrective actions. Administrative Assistance: Offer general administrative support to the account management team, including document preparation and scheduling. Continuous Improvement: Suggest process enhancements that increase efficiency, accuracy, and overall data quality. Essential Qualifications Minimum 1 year of proven experience in data entry, data management, or a related field, preferably within a client‑focused environment. Demonstrated attention to detail and a commitment to maintaining data accuracy. Proficiency with Microsoft Excel (pivot tables, VLOOKUP, data validation) and familiarity with other reporting tools. Strong written and verbal communication skills, capable of interacting professionally with internal teams and external clients. Ability to work independently while also thriving in a collaborative, team‑oriented setting. Excellent organizational skills with the capacity to manage multiple tasks and meet deadlines. Preferred Qualifications & Skills Experience with data management software such as Salesforce, HubSpot, or custom CRM platforms. Knowledge of data visualization tools (e.g., Tableau, Power BI) for enhanced reporting. Prior exposure to the restaurant or hospitality industry, understanding of franchise operations. Familiarity with remote work best practices and self‑management techniques. Certification in data analytics or related fields (e.g., Microsoft Office Specialist). Core Competencies for Success Analytical Mindset: Ability to interpret data trends and spot anomalies quickly. Problem‑Solving: Proactive approach to identifying issues and implementing corrective actions. Customer‑Centric Attitude: Commitment to delivering accurate information that supports client success. Adaptability: Comfortable navigating evolving processes and technology stacks. Integrity: Uphold confidentiality and data security standards at all times. Career Growth & Learning Opportunities arenaflex invests heavily in the professional development of its team members. As a Data Entry & Reporting Specialist, you will have access to: Structured training programs on advanced Excel, data analytics, and reporting best practices. Opportunities to earn certifications that enhance your skill set and marketability. Mentorship from senior analysts and account managers who can guide you toward more strategic roles. Cross‑functional projects that expose you to product development, client success, and operations. A clear career ladder that can lead to senior data analyst, reporting manager, or data governance specialist positions. Work Environment & Culture at arenaflex We champion an inclusive, collaborative, and innovative culture. Our remote‑first philosophy empowers you to work from anywhere in the United States, while still feeling connected to a vibrant community. Key cultural pillars include: Customer‑First Focus: Every decision is guided by the impact on our restaurant partners and their diners. Collaboration: Teams share knowledge openly, leveraging diverse perspectives to solve challenges. Innovation: We encourage creative thinking and reward ideas that drive efficiency and growth. Data‑Driven Decision Making: We rely on accurate data to shape strategy, making your role critical to our success. Ownership & Accountability: Employees are empowered to take initiative and own outcomes. Fun & Passion: We celebrate milestones, host virtual socials, and foster a supportive atmosphere. Compensation, Perks & Benefits (U.S.) Base Salary: $24.10 – $31.25 per hour (equivalent to $50,000 – $65,000 annualized), commensurate with experience and qualifications. Equity Participation: Eligibility for the arenaflex Stock Option Plan, aligning your success with the company’s growth. Health Benefits: Comprehensive medical, dental, vision, and flexible spending accounts for employees and dependents. Paid Time Off: 15 days of PTO in the first year, increasing to 22 days in subsequent years; plus ten paid holidays. Retirement Savings: 401(k) plan with company matching contributions. Learning & Development: Tuition assistance, Udemy courses, and continuous learning resources. Employee Assistance Program (EAP): Confidential counseling and support services. Remote Work Stipend: Reimbursement for home‑office setup and internet expenses. Interview Process We value transparency and aim to make the interview experience straightforward: Recruiter Interview: A conversation with a Talent Acquisition Specialist to discuss your background and fit. Account Management Interview: Meet with members of the account management team to explore role‑specific scenarios. Leadership Interview: Final discussion with the Leader of Account Management to align on expectations and culture. Eligibility & Application Details Open to U.S. residents only; candidates must be legally authorized to work in the United States. No visa sponsorship available. Local candidates (East Coast) are strongly preferred to align with core business hours. We work directly with candidates—no agencies or third‑party recruiters, please. Join arenaflex and Make a Difference If you thrive on precision, enjoy turning raw data into actionable insights, and want to be part of a forward‑thinking, inclusive organization, arenaflex is the place for you. Your contributions will directly impact the success of our restaurant partners and the satisfaction of millions of diners worldwide. Ready to bring your data expertise to a dynamic, remote‑first team? Apply now and start your journey with arenaflex today.