Part-Time Centre Manager

Job Description:

  • Support the coordination of classes, schedules, and relief arrangements
  • Assist with day-to-day administrative and operational matters
  • Support workshop and class preparation
  • Ensure smooth running of online classes and activities
  • Assist in onboarding students and addressing operational enquiries
  • Respond to parent enquiries via WhatsApp, email, and phone calls
  • Follow up with leads and workshop enquiries promptly
  • Build positive rapport with parents and students
  • Provide clear and professional communication regarding programmes and classes
  • Support enrolment follow-ups and confirmations
  • Work with the team to improve parent experience and student retention
  • Assist in outreach and workshop coordination initiatives
  • Coordinate with teachers and the management team when necessary
  • Identify operational gaps and suggest improvements
  • Support ad-hoc projects related to customer experience and operations

Requirements:

  • Experience as a Centre Manager in an education industry
  • Is organised, responsible, and able to multitask
  • Communicates confidently and professionally in English
  • Is comfortable using Google Workspace, Zoom, WhatsApp, and basic technology tools
  • Is proactive, resourceful, and willing to learn
  • Works well independently while remaining a strong team player
  • Has strong interpersonal and customer service skill

Benefits:

  • Flexible working hours
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