Growth & Operations Associate – Founder’s Office - Fresher (WFH)
About the job:
We're looking for someone who's excited to grow with us. At TyouharIndia, your voice matters, your work creates real impact, and every day brings something to celebrate. This is a generalist role in the founder's office, at the intersection of growth, sales, customer experience and operations. You will work directly with the founder and core team, taking ownership of day-to-day business priorities as well as growth initiatives, playing a visible role in scaling a purpose-driven brand. The ideal candidate is someone who is hands-on, highly organised, comfortable with technology, good with people and willing to figure things out independently.Key Responsibilities:
A. Growth & business development:
1. Generate, follow-up and close leads across D2C, B2C & B2B channels
2. Pitch and onboard retail/gifting and other business partners
3. Manage B2B accounts- onboarding, stock planning and payments
4. Build and nurture customer and partner relationships
B. Customer experience:
1. Engage with customers across relevant channels and assist them through their purchase journey
2. Resolve customer queries and ensure a smooth experience from enquiry to delivery
3. Gather and analyze voice of customer insights
C. Business operations:
1. Work cross-functionally with internal teams, vendors and partners to get things done
2. Coordinate order-to-delivery activities and ensure timely communication
3. Track business metrics, sales pipelines, customer feedback and operational performance
4. Identify operational gaps and help build simple processes, systems and SOPs
5. Support the founder on high-priority business initiatives, research, problem-solving and execution across functions
6. Use CRM, ERP, e-commerce, productivity and AI tools to improve day-to-day operations, identify automation opportunities, and drive process improvements
What you'll gain:
1. Work closely with the founder, gaining high visibility, mentorship, and hands-on exposure to building and scaling an early-stage consumer business
2. Hands-on experience across growth, sales, customer experience and operations
3. Explore multiple business verticals and find where you thrive
4. Develop strong problem-solving, communication, negotiation and execution skills
5. Learn how technology, AI and automation can be used to build smarter business processes
6. Exposure to B2B, B2C, D2C, e-commerce and retail
7. Be part of a purpose-driven brand redefining cultural commerce and festive experiences
8. Work with a warm, friendly, collaborative, inclusive, and experimentation-loving team
9. Fixed compensation + bonus/incentive based on performance
Who can apply:
Only those candidates can apply who:
Salary:
₹ 3,40,000 - 4,50,000 /yearExperience:
No experience requiredDeadline:
2026-09-21 23:59:59Skills required:
Client Interaction, Operations, Critical thinking, Analytical Thinking, Problem Solving, Client Relationship Management (CRM), Client Relationship, Business Development, Effective Communication, Customer Support, Conflict Management, Customer Acquisition and Sales StrategyOther Requirements:
- 1. A highly energetic, self-motivated individual who loves to take ownership and deliver results
- 2. Very comfortable with technology, digital tools, AI and automation
- 3. Customer-first and outcome-oriented mindset
- 4. Strong communication and interpersonal skills
- 5. Comfortable multitasking in a fast-paced, startup environment
- 6. Someone who enjoys speaking to people and has an interest in art, culture, and festivals
- 7. Excellent communication in English + Hindi (multilingual is a plus)
- 8. Freshers and early-career professionals are welcome; 1–2 years of experience in sales, BD, marketing, customer experience or operations is a plus
- 9. Experience in D2C, e-commerce, retail or consumer brands is a plus
- 10. Hands-on with ZOHO or any other CRM tools is a plus
About Company:
TyouharIndia, founded in 2023 and based in Bangalore, is a growing festive brand and cultural commerce platform catering to the diverse needs of Indian festivals and celebrations anytime and anywhere, with the aim of bringing the vibrant spirit of Indian festivals and culture into homes worldwide while empowering the artisans and communities behind its handcrafted products, currently offering festive decor, home decor, home furnishing, gifting solutions, design-led decor, essentials, and delicacies while actively expanding into new verticals, with a mission to simplify festive preparations for time-strapped individuals and urban migrants, help people reconnect with their roots, and preserve cultural traditions for the next generation, operating in the D2C, retail, and consumer goods industry.