Waitress/Waiter Job Openings - Apply Now (Malaysians, PR, LTVP, and Singapore Citizens)
Job Summary:
The Elite Job is seeking enthusiastic, friendly, and highly motivated individuals to join our team as Waitresses/Waiters. This position is ideal for those looking for a dynamic, customer-facing role in the hospitality industry. As a Waitress/Waiter, you will be responsible for providing exceptional customer service, ensuring that guests have an outstanding dining experience, and working collaboratively with the rest of the team. The role is open to Malaysians, Permanent Residents (PR), LTVP holders, and Singapore Citizens.
Key Responsibilities:
- Greet and seat customers in a friendly, courteous manner.
- Take and process customer orders, ensuring accuracy and timely service.
- Serve food and beverages to customers efficiently and with a professional demeanor.
- Handle customer queries and complaints, ensuring customer satisfaction at all times.
- Maintain cleanliness and organization of the dining area.
- Collaborate with kitchen staff to ensure timely delivery of orders.
- Ensure all necessary items (cutlery, napkins, condiments) are available for guests.
- Assist in setting up and clearing tables as required.
- Adhere to health and safety regulations, ensuring a safe environment for both customers and staff.
- Process payments and handle cash/credit transactions accurately.
- Maintain an upbeat and positive attitude, fostering a welcoming atmosphere for all customers.
Required Skills and Qualifications:
- Strong communication and interpersonal skills.
- Ability to work well in a fast-paced environment and handle stressful situations with grace.
- Excellent customer service skills, with a friendly and approachable demeanor.
- Detail-oriented with the ability to multitask effectively.
- Basic math skills for handling payments and making change.
- Ability to work flexible hours, including evenings, weekends, and public holidays.
- Knowledge of food and beverage menus, including specials and dietary requirements.
- Ability to work in a team-oriented environment.
Experience:
- Previous experience in the hospitality or service industry is preferred but not required.
- Experience in a customer service role or in a fast-paced environment will be advantageous.
- Freshers are welcome to apply as full training will be provided.
Working Hours:
- Full-time and part-time positions are available.
- Flexible working hours, including shifts during weekdays, weekends, and public holidays.
- Shifts will vary based on operational needs.
Knowledge, Skills, and Abilities:
- Strong work ethic and reliability.
- Positive attitude and excellent customer relations skills.
- Ability to follow instructions and work independently or as part of a team.
- Good time management skills to prioritize tasks efficiently.
- Knowledge of hygiene and safety regulations in the hospitality industry.
- Flexibility to adapt to different customer needs and service expectations.
Benefits:
- Competitive salary with performance-based incentives.
- Comprehensive on-the-job training and career development opportunities.
- Flexible working hours with the option for part-time or full-time roles.
- Employee discounts on meals and services.
- Supportive work environment with opportunities for growth and advancement.
- Medical benefits for eligible employees.
- Holiday and leave entitlements.
Why Join Us:
- Career Development: At The Elite Job, we believe in the growth and development of our employees. We provide training to help you advance in your career within the hospitality industry.
- Dynamic Team: Be part of a motivated, collaborative, and supportive team where your contributions are valued.
- Job Stability: We offer stable employment with flexible working hours, making it an excellent opportunity for individuals seeking work-life balance.
- Cultural Diversity: Join a diverse and inclusive workplace where people from different backgrounds and cultures work together to deliver outstanding service.
How to Apply:
To apply for the Waitress/Waiter position at The Elite Job, please submit your updated resume along with a cover letter detailing your availability and relevant experience. Applicants may send their applications via email or apply directly through our website. We look forward to hearing from you and welcoming you to our team!
