US HR - Employee Relations

<p><strong>Job Description: US HR Executive / Senior Executive – Employee Relations (US Staffing)</strong></p><p><strong>Company:</strong> eTeam Inc.</p><p><strong>Position:</strong> US HR Executive / Senior Executive – Employee Relations</p><p><strong>Industry:</strong> US Staffing / IT Consulting</p><p><strong>Experience:</strong> 2–5 Years in US Staffing HR & Employee Relations</p><p><strong>Location:</strong> Delhi NCR (Hybrid – Minimum 1 week/month Work-from-Office required)</p><p><strong>Shift:</strong> US Shift (Night Shift)</p><p><strong>Notice Period:</strong> Immediate Joiners Preferred</p><p><strong>Job Overview</strong></p><p>We are looking for an experienced <strong>US HR Executive / Senior Executive</strong> with dedicated experience in the <strong>US Staffing industry</strong>. In this role, you will be responsible for managing end-to-end <strong>Employee Relations (ER)</strong>, consultant support, client-site performance issues, and workplace compliance for our US and Canada-based contingent workforce (W2, C2C, 1099) and internal team members.</p><p><em>Note: This role strictly requires prior experience handling Employee Relations within US Staffing operations. Candidates whose experience is limited solely to onboarding, pre-employment screening, or basic HR coordination will not be considered.</em></p><p><strong>Key Responsibilities</strong></p><ul><li><strong>US Staffing Employee Relations & Issue Resolution:</strong></li><li>Serve as the primary HR point of contact for US/Canada-based consultants, contractors, and W2 employees across various client locations.</li><li>Handle day-to-day employee grievances, payroll/timesheet escalations, project roll-offs, performance feedback, and workplace conflict resolution.</li><li>Manage Performance Improvement Plans (PIPs), disciplinary actions, and early project terminations in alignment with account managers and client expectations.</li><li><strong>Client & Account Partnering:</strong></li><li>Work closely with US Delivery Managers, Account Managers, and Implementation Partners to address candidate retention risks and performance bottlenecks.</li><li>Facilitate smooth communication between consultants and client managers to ensure high assignment completion rates.</li><li><strong>US Labor Law Compliance & Policies:</strong></li><li>Maintain comprehensive case logs, documentation, and compliance records for all employee relations inquiries and investigations.</li><li>Ensure compliance with US employment practices (at-will employment, state-specific labor regulations, harassment protocols) across various states.</li></ul><p><strong>Key Requirements & Qualifications</strong></p><ul><li><strong>US Staffing Experience:</strong> 2 to 5 years of core experience in US HR & Employee Relations specifically within a <strong>US Staffing / IT Recruitment firm</strong>.</li><li><strong>Workforce Dynamics:</strong> In-depth familiarity with US tax terms (W2, C2C, 1099), work visas (H-1B, OPT/CPT, Green Card, US Citizen), and contractor management.</li><li><strong>Exclusions:</strong> Candidates with background restricted only to Onboarding, Offboarding, or documentation coordination are <strong>not suitable</strong>.</li><li><strong>Location & Hybrid Model:</strong> Preference for candidates based in <strong>Delhi NCR</strong> (or open to relocating) who can work from the office for <strong>at least 1 week per month</strong>.</li><li><strong>Availability:</strong> <strong>Immediate joiners</strong> or candidates with a short notice period (15 days or less) will be prioritized.</li><li><strong>Communication:</strong> Exceptional written and verbal English communication skills for interfacing with US candidates, client managers, and internal leadership.</li></ul><p><strong>How to Apply</strong></p><p>Interested candidates meeting the criteria can send their updated resume or connect directly:</p><ul><li>📧 <strong>Email:</strong> sagaur@eteaminc.com</li><li>📱 <strong>Phone:</strong> +91 8745848066</li></ul><p><br></p>

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