Staff Software Engineer, Shop (eCommerce)

About the Role In the role of Staff Software Engineer, Shop (eCommerce), you will report to the Fan Experiences Engineering Organization. We are considering applicants for the location of Hyderabad, India. Crunchyroll is looking for a Staff Software Engineer to join our India Engineering Center and help build the next generation of our member-focused eCommerce platform. The eCommerce platform is designed to create an exclusive experience for Crunchyroll members, including access to unique products and limited drops. An integral part of the member experience, the platform must be designed to deliver high-quality features, operate reliably at scale, and delight our fans. As a Staff Software Engineer, you will provide technical leadership across the Shop team, helping define the architecture, engineering strategy, and execution approach for critical eCommerce capabilities. You will remain hands-on while operating with a broad perspective: solving complex technical problems, shaping durable platform investments, raising engineering standards, and enabling other engineers to deliver with confidence. You will work closely with Engineering Managers, Product, Program Management, and other Engineering verticals to align on requirements, priorities, technical trade-offs, and dependencies. You will help turn ambiguous problems into clear technical direction and scalable solutions, while ensuring that features are delivered with strong operational ownership. This is a high-impact individual contributor role for someone who can connect customer and business outcomes to pragmatic technical decisions, influence across team and organizational boundaries, and establish patterns that improve the quality, reliability, and velocity of the Shop platform. About You We get excited about candidates, like you, because... • Bachelor's or Master's degree in Computer Science, Engineering, or a related field. • 10+ years of experience building and operating cloud-native software, distributed systems, or consumer-facing platforms. • Demonstrated experience providing staff-level technical leadership across multiple engineers, teams, or services. • Experience defining and evolving technical strategy and architecture for platforms with meaningful scale, reliability, security, and customer impact. • Experience with SaaS-based eCommerce platforms, with Salesforce Commerce Cloud preferred. • Strong experience with backend services, APIs, microservices, databases, distributed systems, and modern cloud infrastructure. • Hands-on knowledge of cloud platforms such as AWS, Azure, or Google Cloud and the practices required to build scalable, reliable, and secure systems, particularly infrastructure related to consumer-facing services. • Experience designing systems for transactional correctness, data integrity, observability, and operational resilience. • Strong analytical and problem-solving abilities, with the ability to navigate ambiguity, evaluate trade-offs, and define pragmatic technical solutions. • A track record of mentoring engineers, influencing technical decisions, and improving engineering practices across team boundaries. • You excel in an agile and collaborative environment, where your insights and expertise will help create technical solutions loved by our fans. • Excellent verbal, written communication, and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders. About the Team The eCommerce team is building and operating a member-focused commerce platform that creates new ways for Crunchyroll fans to engage with the brand. The platform supports differentiated shopping experiences, unique products, and exclusive drops while connecting to broader Crunchyroll capabilities such as membership, identity, payments, entitlements, and customer operations. This role is an opportunity to shape both the platform and the organization behind it: setting a durable technical direction, developing people, raising the bar for engineering excellence, and helping establish eCommerce as a trusted part of the Crunchyroll member experience. Why you will love working at Crunchyroll In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks: • Best-in class medical, dental, and vision private insurance healthcare coverage • Access to counseling & mental health sessions 24/7 through our Employee Assistance Program (EAP) • Free premium access to Crunchyroll • Professional Development • Company's Paid Parental Leave • up to 26 weeks for birthing parents • up to 12 weeks for non-birthing parents • Hybrid Work Schedule • Paid Time Off • Flex Time Off • 5 Yasumi Days • Half-Day Fridays during the summer • Winter Break ((select from the following job modalities for this role: ))

Back to blog

Other Jobs To Apply

No other job posts for this day.

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...