SHIPPING & FULFILLMENT SPECIALIST – SHIPSTATION

We are looking for an experienced Shipping & Fulfillment Specialist who can manage day-to-day shipping operations and ensure customer orders are processed accurately and shipped on time.

Mandatory Requirement

Experience working with a women's clothing/fashion brand is mandatory.

Candidates without hands-on experience in a women's clothing/apparel/fashion business will not be considered.

Hands-on ShipStation experience is also mandatory.

Key Responsibilities

  • Manage daily order shipping and fulfillment operations.
  • Process and manage shipments through ShipStation.
  • Create shipping labels and manage shipment information accurately.
  • Monitor pending, processed, shipped, and delayed orders.
  • Coordinate with warehouses, carriers, and internal teams.
  • Track shipments and identify delivery issues.
  • Handle shipping exceptions, delays, address issues, and returned shipments.
  • Ensure orders are shipped within required timelines.
  • Maintain accurate shipping and order records.
  • Monitor tracking information and update order status.
  • Help resolve customer shipping-related issues.
  • Identify recurring shipping problems and suggest improvements.
  • Ensure fulfillment processes are accurate and efficient.

Requirements

  • 2–5+ years of hands-on shipping/fulfillment experience.
  • Mandatory experience with a women's clothing/fashion brand.
  • Mandatory hands-on experience with ShipStation.
  • Experience working with eCommerce orders and fulfillment.
  • Understanding of shipping carriers, tracking, labels, returns, and shipment exceptions.
  • Strong attention to detail.
  • Good knowledge of order processing and fulfillment workflows.
  • Ability to manage high order volumes accurately.
  • Good communication and coordination skills.
  • Comfortable working US hours.
  • Must be comfortable working Work From Office in Mohali.

Preferred Experience

Candidates who have worked with US-based women's fashion eCommerce brands, apparel companies, dress brands, or similar online fashion businesses will be strongly preferred.

Important

This is a hands-on shipping and fulfillment role. We are looking for someone who has actually managed shipping operations and used ShipStation, not someone with only general eCommerce or customer service experience.

Pay: ₹30,000.00 - ₹35,000.00 per month

Application Question(s):

  • Do you have hands-on work experience with a women's clothing / fashion / apparel brand?
  • Have you personally used ShipStation for shipping and fulfillment operations?
  • Please share the name(s) of the company/brand where you used ShipStation and explain exactly what you personally handled in ShipStation.
  • Which shipping carriers have you worked with through ShipStation?
  • Which eCommerce platforms have you worked with?
  • Have you personally handled returns and exchanges?
  • Do you have hands-on ShipStation experience?

Experience:

  • ShipStation : 1 year (Required)

Language:

  • English (Required)

Shift availability:

  • Night Shift (Required)

Work Location: Remote

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