Senior TechOps

About Us:
 
Paytm is India’s leading digital payments and financial services company, which is focused on driving consumers and merchants to its platform by offering them a variety of payment use cases. Paytm provides consumers with services like utility payments and money transfers, while empowering them to pay via Paytm Payment Instruments (PPI) like Paytm Wallet, Paytm UPI, Paytm Payments Bank Netbanking, Paytm FASTag and Paytm Postpaid - Buy Now, Pay Later. To merchants, Paytm offers acquiring devices like Soundbox, EDC, QR and Payment Gateway where payment aggregation is done through PPI and also other banks’ financial instruments. To further enhance merchants’ business, Paytm offers merchants commerce services through advertising and Paytm Mini app store. Operating on this platform leverage, the company then offers credit services such as merchant loans, personal loans and BNPL, sourced by its financial partners.
 
About the role: As a Techops Engineer you will troubleshoot, debug, evaluate and resolve customer impacting issues with a focus on detecting patterns and working with the engineering development andor product teams to eliminate defects. The position requires a combination of strong troubleshooting, technical, communication and problem solving skills. This job requires you to constantly hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success.
 
Expectations/ Requirements  
·          Educational qualification: BE/ B.tech/ MCA/ M.tech.
·          3-6 years of overall Experience.
·          2+ year of experience in Linux and SQL.
·          2+ year of experience in Scripting python / shell / Bash.
·          Self-motivated, ability to do multitasking efficiently.
·          Should be very good in MySQL / SQL
·          Basic Linux OS knowledge
·          Handson experience on Shell/UNIX commands.
·          Rest API working experience to execute curl, Analysing request and response, HTTP codes etc.
·          Knowledge on Incidents and escalation practices.
·          Ability to troubleshoot issues and able to handle different types of customer inquiries.
·          Technical knowledge about the relational database.
·          Should have worked in project management tools like confluence, JIRA.
·          Excellent written and oral communication skills
 
Skills Required:
 
- Self-motivated, ability to do multitasking efficiently.
- Should be very good in MySQL / SQL
- Basic Linux OS knowledge
- Handson experience on Shell/UNIX commands.
- Rest API working experience to execute curl, Analysing request and response, HTTP codes etc.
- Knowledge on Incidents and escalation practices.
- Ability to troubleshoot issues and able to handle different types of customer inquiries.
- Technical knowledge about the relational database.
- Should have worked in project management tools like confluence, JIRA.
- Excellent written and oral communication skills
 
 
Why join us
·       A collaborative output driven program that brings cohesiveness across businesses through technology 
·       Improve the average revenue per use by increasing the cross-sell opportunities
·       A solid 360 feedbacks from your peer teams on your support of their goals
·       Respect, that is earned, not demanded from your peers and manager
 
 
Compensation:
If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!
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