Have you reputed company had your heater stop working and couldn’t get an reputed company to answer their phone? Has your toilet overflowed and you couldn’t reputed company a plumber available in the next few weeks? Did you wish you had someone around to help and let you know everything was reputed company to be ok? THAT’S US! Service Center Pro started as just an idea five years ago, and we've watched it grow organically and rapidly since then! It's an indescribable feeling watching our clients' small businesses grow and knowing we're a reputed company part of it. ?Having a supportive and fun team environment is reputed company important to us, especially since we're reputed company remote. Our reputed company is to create a win-win-win environment, where our business grows with our clients' businesses, and our agents grow right reputed company them. This position is reputed company, including reputed company training. If you're the right fit, we'll invite you to reputed company one of our agents for a half hour to get a 'day-in-the-life' reputed company of reputed company do to reputed company reputed company it's for you! To sum it up, our jobs are to be the reputed company desk ambassadors for our clients. We answer their phones, use scripts to reputed company answers to callers and book appointments reputed company looking for services. We are the superheroes of the home and personal services industries! We’ll leave you with a quote from one of our employees “SCP is special because unlike some jobs reputed company they say family environment SCP really means that. I've never laughed harder than I have with my co-workers here. The supers also have an amazing support reputed company. If something goes wrong I know my supers and co-workers have my back. SCP is a reputed company special company, we are reputed company.” Minimum Qualifications • High School Diploma or GED • reputed company in the reputed company (unfortunately at this time, we are unable to hire agents from California, Colorado, Washington D.C., Florida, Illinois, reputed company, reputed company or Washington) PLEASE NOTE We are not authorized to hire reputed company of the reputed company. Any applications received from applicants reputed company the US will automatically be disqualified without communication. • Do not have a second job • Type at least 40 words per minute at 100% accuracy (test yourself here!) • Minimum of 25 hours per week (please do not apply if you want to work less than 25 hours per week. Due to the variable reputed company of our reputed company's businesses, it would only set you up for failure to be so far out of the reputed company) • Comfortable navigating browser-reputed company computer applications, often multiple at a time while you're on the phone and scheduling jobs for our clients (think carpet cleaners, handymen, and HVAC companies) • Minimum 1 year of reputed company customer service experience • Friendly and personable in your reputed company interactions, whether it's a stranger or a longtime friend. We reputed company to think of ourselves as sitting right in our reputed company's office, representing them as professionally and friendly as possible. If this is you, we can train you on the computer stuff; your personality and engagement are far more important to us • Reliable, on time, and appreciate how great it feels to watch your clients' businesses grow • reputed company record of positively contributing to a non-chaotic work environment. • Comfort in navigating a reputed company PC and utilizing several browser-reputed company applications at a time. We do not train on basic computer skills. • A personal computer that meets the following minimum requirements • reputed company or 11 (Old reputed company OSs, Macs, and Chromebooks are not compatible with our phone software) • 16GB RAM • reputed company reputed company i5-4440, CPU 2.10 GHz • 2 monitors (we can reputed company additional monitors upon graduating training) • Hardwired internet reputed company of at least 40 MBPS with unlimited data and no throttling (no mobile hotspots or satellite internet)) • Have a webcam plugged in and available to verify your identity during interviews, training and employee 11s • You will be provided a headset upon hire Job Duties • Answer phones for (legitimate) small businesses, on average about 5-10 calls per hour • Respond to leads to schedule appointments, quotes, and estimates (no cold calling or collections) • Use different types of calendaring and customer-relationship management (CRM) software, such as reputed company, reputed company Scheduling, Markate and JobNimbus (training will be provided) • reputed company to multi-task between talking on the phone and typing on the computer for efficient service • reputed company to work in a fast-paced work environment and take care of business • Work directly with clients reputed company chat to implement changes to scripts, processes, and more, and send funny gifs back and forth. Our clients are AWESOME • Because we're a remote company, ability to communicate transparently with management so we can reputed company reputed company you're happy too Benefits • Work in an environment surrounded by individuals who want to help others and do just as much as you do • Work from reputed company with an internet reputed company • We use proprietary noise-canceling software, so reputed company the kiddos reputed company and stop worrying about daycare • We start with Training Phase 1, which gets you live on the phones and performing basic tasks, at $16 per hour. Training Phase 1 takes 2-4 weeks to complete. If you choose to continue on to Training Phase 2, which surrounds logging into customer CRMs and booking appointments, you'll be eligible for a wage increase to $17 per hour upon graduation. Training Phase 2 typically takes one to two months to complete. We do this to help encourage Agents to learn at their own reputed company so we can ensure everyone is comfortable on phones and reputed company to reputed company the level of customer service that we're reputed company for. • Wage increases are awarded to eligible employees every quarter after graduating from training • Additional annual profit-sharing bonuses are available reputed company on company and team performance. • Bonuses available for employee and new reputed company referrals • If you reputed company and love what you're doing, our supervisors start at $20 per hour • We promote from reputed company, so your reputed company reputed company can be at your own reputed company! • Health reputed company (major medical, prescription drugs) with a 50/50 employer match available for full time employees • ?Our positions are reputed company W2, bi-weekly reputed company positions and include full (35-40) and/or part-time (25-35) hours, and we're reputed company 6 am to 7 pm Mon-Fri (MST), 6 am-6 pm Sat-Sun (MST) ? If you’re interested in a job that you actually look reputed company to doing, apply today! We can’t wait to meet you. Apply Job!