Property Management Account Manager - Permanent Remote

This a Full Remote job, the offer is available from: Anywhere

This is a remote position.

We are looking for a Property Management Account Manager. The role focuses on overseeing property operations and communications within a portfolio, requiring a high level of critical thinking and adaptability to navigate complex scenarios.

Key Responsibilities:

  • Manage Client and Tenant Relationships: Act as the primary lead for all client and tenant communications and relationship management.

  • Oversee Operational Management: Handle day-to-day property operations, managing portfolios that range from approximately 70 units for standard AMs up to 350 units for top performers.

  • Execute Daily Communication Tasks: Conduct reading and writing-based tasks, consisting primarily of email correspondence and occasional outbound phone calls.

  • Scale Portfolios: Grow and scale assigned portfolios over time, with a starting target of approximately 100 units, increasing to 150 or 200+ units to drive performance-based revenue share.

  • Problem Solve and Adapt: Navigate unique, complex scenarios not explicitly covered by manuals or FAQs, requiring a proactive, autodidactic approach.

  • Maintain Composure and Resolve Conflict: Effectively de-escalate conflicts with clients and tenants while maintaining a positive attitude and strong work ethic in a high-paced environment.


Requirements

Qualifications:

  • Previous experience in property management, particularly as a Leasing Agent, Property Management Assistant, or in a similar property operations role.

  • Strong ability to oversee daily operations, workflows, and team performance.

  • Excellent written and verbal communication skills for managing clients, tenants, and team members.

  • Ability to supervise, guide, and hold Virtual Assistants accountable.

  • Strong problem-solving skills and ability to make sound decisions in complex situations.

  • Able to manage multiple priorities and respond effectively to changing operational needs.

  • Comfortable working U.S. business hours and communicating clearly in English.

  • Quiet home office work environment.

  • A fast and reliable internet connection of at least 10 Mbps with internet backup available.

  • Dependable electricity with power backup available.

  • Processor: Intel Core i5 8th generation or higher, AMD Ryzen 5 or higher, or an equivalent processor.

  • RAM: 8 GB to 16 GB or higher.

  • Operating System: Windows 10 or higher, macOS (Ventura, Sonoma, Sequoia, Tahoe).




Salary: 44,000-55,000This offer from "VirtuallyinCredible Careers Hub" has been enriched by Jobgether.com and got a 82% flex score.

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