PRN-Registered Nurse (RN) Tier 1 - Virtual Nurse- Centralized Nursing Services

Job Requirements Virtual Nurse- Centralized Nursing Services Spartanburg Regional Healthcare System is implementing an onsite Virtual Nursing Program utilizing virtual care equipment and technology. Virtual Nurses will work from a centralized onsite "bunker" location within the hospital and provide remote nursing support to bedside teams through secure audio/video communication. Essential Responsibilities • Complete admission history and documentation • Perform medication reconciliation • Assist with discharge education and discharge documentation • Support patient and family education • Assist bedside nurses with care coordination and administrative tasks • Collaborate with physicians, case management, pharmacy, and bedside nursing teams • Escalate patient concerns or changes in condition to bedside staff immediately • Maintain patient privacy and HIPAA compliance during all virtual interactions • Document accurately and timely within the electronic medical record Equipment/Technology • Utilize virtual nursing equipment and software • Operate multiple monitors, cameras, headsets, and communication platforms • Troubleshoot minor equipment issues and communicate concerns appropriately Work Environment • Position is located onsite in a designated virtual nursing operations center ("bunker") • Sedentary work environment with prolonged computer and monitor use • Frequent communication with patients, families, and interdisciplinary teams through virtual platforms Qualifications • Current RN licensure in South Carolina • Minimum of 2 years acute care nursing experience preferred • Strong communication and critical thinking skills • Proficient computer and EMR skills • Ability to multitask and prioritize in a fast-paced environment • Previous experience in telehealth or virtual nursing preferred Program Goals • The Virtual Nursing Program is designed to • Reduce administrative burden on bedside nurses • Increase direct bedside care time • Improve nurse retention and engagement • Enhance patient experience and education • Support safe, high-quality patient care • Improve patient throughput and reduce length of stay Additional Expectations • Demonstrates professionalism and teamwork • Supports organizational mission, vision, and values • Participates in training and competency validation for virtual nursing workflows and technology • Maintains flexibility as the virtual nursing program expands across campuses and service lines

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