Post-sales Executive - Fresher (WFH)
About the job:
Key responsibilities:1. Own the client relationship after the deal is closed: onboarding, kickoff calls, and handover to the delivery team.
2. Act as the single point of contact for clients over calls, email, and WhatsApp, and resolve queries quickly.
3. Track project milestones, payments, and renewals, and follow up on pending invoices.
4. Identify upsell and cross-sell opportunities with existing clients and pass them to the sales team.
5. Collect client feedback, maintain CRM records, and prepare weekly account status reports.
Who can apply:
Only those candidates can apply who:
Salary:
₹ 2,50,000 - 5,00,000 /yearExperience:
No experience requiredDeadline:
2026-10-15 23:59:59Skills required:
MS-Excel, Client Relationship Management (CRM), English Proficiency (Spoken) and Customer SupportOther Requirements:
- 1. Excellent spoken and written English communication.
- 2. Comfortable handling client calls and follow-ups.
- 3. Freshers with a strong customer service mindset are welcome.
About Company:
Velozity Global Solutions is not only a globally recognized IT company, but it's also a family representing togetherness for over two years of a successful journey. For Velozity, the definition of success is to transform innovative ideas of people into reality with the help of our tech expertise - this is what we as a team want to be remembered for. Our vision has led Velozity to become an emerging IT company in India & the USA for delivering industry-led mobility solutions. The goal is to empower clients and businesses by creating new possibilities leveraging the technologies of today and tomorrow with the utmost quality, satisfaction, and transparency. Our enthusiasm has led us to become a top IT company in India & the USA for delivering various industry-led mobility solutions in web and mobile application development domains, leveraging futuristic technologies like the Internet of Things (IoT), AI-ML, AR-VR, voice assistants, and voice skills, DevOps & cloud computing, etc.