Opening for fresher with 2 ways cabs and weekend off call noor

Company: Sagility
Location: Bangalore
Experience: Freshers / 01 Year
Qualification: 12th Pass / Any Graduate
Employment Type: Full-Time
Work Mode: Work From Office

SALARY  4.5 ctc and incentives  

call Noor hidden_mobile or kavya hidden_mobile 

Job Description

Sagility is hiring enthusiastic and customer-focused freshers for the Customer Support / Healthcare Process. The candidate will be responsible for handling customer queries, providing accurate information, and ensuring a positive customer experience.

Key Responsibilities

  • Handle customer queries through calls and provide appropriate solutions.
  • Understand customer requirements and resolve issues professionally.
  • Maintain high standards of customer service and communication.
  • Follow process guidelines, quality standards, and company policies.
  • Accurately update customer information and interaction details in the system.
  • Meet assigned quality, productivity, attendance, and customer satisfaction targets.
  • Escalate complex issues to the appropriate team when required.
  • Maintain confidentiality of customer and process-related information.

Skills Required

  • Excellent verbal and written communication skills.
  • Good English communication and comprehension.
  • Basic computer knowledge.
  • Good listening and problem-solving skills.
  • Customer-service-oriented attitude.
  • Ability to work in rotational shifts.
  • Willingness to work in a target-driven environment.
  • Freshers with a positive attitude are encouraged to apply.

Benefits

  • Opportunity to work with a reputed healthcare/BPO organization.
  • Structured training provided for freshers.
  • Career growth and learning opportunities.
  • Cab facility may be available as per company policy and shift eligibility.

Note: Candidates should be comfortable working from the office and in rotational shifts.

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