Online For Customer Associate Jobs (Freshers)

Join our team as a Customer Associate, where you will play a key role in delivering excellent service to our customers from the comfort of your home in Amritsar. This full-time position is ideal for freshers eager to begin their career in customer support.Key Responsibilities:1. Customer Support: Respond to customer queries via phone, email, or chat. You will address their concerns promptly and ensure their satisfaction with our services.2. Issue Resolution: Take ownership of customer issues and strive to resolve them efficiently. You will work to provide solutions that enhance customer experience.3. Product Knowledge: Familiarize yourself with our products and services. You will provide accurate information to help customers make informed decisions.4. Record Keeping: Maintain detailed records of customer interactions. You will update our systems to ensure all customer information is current and accessible.5. Feedback Collection: Gather customer feedback to help improve our services. Your insights will contribute to our overall goal of providing outstanding customer care.Required Skills and Expectations:Candidates must have completed their 12th grade and have strong communication skills in English and Hindi. You should be comfortable using computers and various online platforms. A friendly demeanor, patience, and a desire to help others are essential. We expect you to be enthusiastic, willing to learn, and able to work independently from home.

  • Experience

    Fresher

  • No. of Openings

    20

  • Education

    12th Pass

  • Role

    Customer Associate

  • Industry Type

    Call Centre / BPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Home

Back to blog

Other Jobs To Apply

No other job posts for this day.

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...