Non Tech Support - Non Voice - Professional Services (2-4 Yrs Exp)

Role Summary: We are seeking a highly analytical and detail-oriented Non-Voice Non-Technical Support Specialist with a Doctorate/PhD to join our Professional Services team in Delhi. This role will involve providing advanced analytical support, research, and advisory services to our clients without direct voice interaction. You will leverage your deep academic knowledge and problem-solving skills to contribute to complex client engagements and internal knowledge management initiatives. This position is ideal for individuals with 2-4 years of experience looking to apply their doctoral expertise in a corporate consulting environment. Key Responsibilities: - Conduct in-depth research and analysis on industry trends, market dynamics, and client-specific challenges using advanced methodologies. - Develop comprehensive reports, presentations, and insights based on research findings, tailored for executive-level consumption. - Provide non-voice support for internal and external stakeholders, addressing queries and providing solutions through written communication channels (email, internal portals). - Collaborate with consulting teams to integrate research insights into client strategies and project deliverables. - Contribute to the development and maintenance of knowledge management repositories, ensuring accuracy and relevance of information. - Analyze complex datasets and qualitative information to identify patterns, opportunities, and risks for clients. - Assist in the preparation of proposals, project documentation, and other client-facing materials. - Ensure adherence to quality standards and company policies in all aspects of work.

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