Role: Microsoft 365 Consultant

Experience: 6+ years

Location: Remote

Shift Time: 11am to 8pm, or 12pm to 9pm, or 1pm to 10pm

Either one of this timings...

Job Summary:

We are looking for an experienced Microsoft 365 Consultant to design, implement, configure, administer, and optimize Microsoft 365 solutions for enterprise clients. The consultant will work closely with business stakeholders, IT teams, and customers to understand business requirements and deliver secure, scalable, and efficient M365 solutions.

The ideal candidate should have strong hands-on experience across Microsoft 365 services, tenant administration, identity and access management, security, governance, and collaboration tools.

Key Responsibilities:

• Design, configure, implement, and administer Microsoft 365 solutions based on business and technical requirements.

• Manage Microsoft 365 services, including Exchange Online, SharePoint Online, Microsoft Teams, OneDrive for Business, and Microsoft Entra ID.

• Support Microsoft 365 tenant setup, configuration, migration, integration, and ongoing optimization.

• Plan and execute migrations from on-premises environments or other collaboration platforms to Microsoft 365.

• Configure and manage user identities, access controls, licenses, groups, and authentication policies.

• Implement security and compliance controls using Microsoft Purview, Microsoft Defender, and Microsoft Intune, as applicable.

• Manage Exchange Online mailboxes, mail flow, distribution groups, retention policies, and email security.

• Configure SharePoint sites, permissions, document libraries, external sharing, and information architecture.

• Support Microsoft Teams administration, meeting policies, collaboration settings, and telephony integration where required.

• Develop PowerShell scripts to automate administrative tasks, reporting, and routine operational activities.

• Monitor service health, troubleshoot technical issues, perform root-cause analysis, and resolve incidents.

• Prepare technical documentation, solution designs, implementation plans, and operational procedures.

• Engage with clients and stakeholders to gather requirements, recommend solutions, and provide technical guidance.

• Follow Microsoft best practices for security, governance, availability, and service management.

Required Technical Skills:

• Strong hands-on experience with Microsoft 365 administration and enterprise deployments.

• Good knowledge of Exchange Online, SharePoint Online, Microsoft Teams, and OneDrive.

• Experience with Microsoft Entra ID (formerly Azure Active Directory), identity management, MFA, and Conditional Access.

• Working knowledge of Microsoft Intune, Microsoft Defender, and Microsoft Purview.

• Proficiency in PowerShell scripting and Microsoft 365 administrative automation.

• Experience with Microsoft 365 migrations, troubleshooting, and tenant configuration.

• Understanding of Microsoft 365 licensing, security, compliance, and governance.

• Familiarity with Microsoft Azure services and hybrid identity environments.

• Knowledge of ITIL-based incident, problem, and change management processes.

Preferred Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related discipline.

• Microsoft certifications such as Microsoft 365 Certified: Administrator Expert or relevant role-based Microsoft certifications.

• Experience working in enterprise or multi-tenant environments.

• Experience with third-party migration tools and enterprise integration solutions.

• Strong analytical, communication, documentation, and stakeholder-management skills.

Key Competencies:

• Strong problem-solving and troubleshooting capabilities.

• Ability to work independently and manage multiple technical priorities.

• Effective client-facing communication and consulting skills.

• Ability to translate business requirements into practical technical solutions.

• A proactive approach to service improvement, automation, and knowledge sharing.