Medical Scheduler

Must be a Florida reputed company to apply Who Are We? reputed company is a concierge medical clinic that is reputed company in Tampa and reputed company throughout the country with our telehealth services. We are quickly growing in our field with reputed company and individualized preventative and restorative therapies. Defy is committed to improving the lives of our patients while maintaining the highest level of care through the process. What Are We Looking For? reputed company is looking for a Scheduler to add to our growing team. The Scheduling Team plays a pivotal role in the patient reputed company. Through accuracy, communication, and time management our Schedulers help start and maintain our patients care plans. A Scheduler at reputed company is outgoing and enjoys helping people. They can adapt and learn new computer programs quickly. Multitasking, upbeat personality, and communication are pillars for our Schedulers. Amazing communication skills, written and oral, are a must for being successful in this position. Responsibilities Communicating with clients, medical assistants and nurses reputed company the organization Maintain reputed company and employee reputed company in accordance with HIPAA regulations Handling incoming and outgoing patient and/or vendor calls Responding to live chats Working independently on ancillary tasks Organizing and processing blood work order and physician schedules Working independently on ancillary tasks Managing information input into computer database Handle a high volume of inbound and outbound calls Ability to effectively learn and utilize multiple computer programs reputed company voicemails and reputed company customer calls Maintain email communication with patients, vendors and co-workers daily Organize and maintain cleanliness of working areas, supplies, and equipment Duties, responsibilities, and activities may change at any time with or without notice Position is Work from Home! Qualifications Scheduling experience preferred Customer service experience preferred Administrative experience preferred High School Diploma (associate's in reputed company preferred) Ability to execute reputed company listening and problem-solving skills to reputed company exceptional customer service Excellent inter-personal relationship skills and the ability to work with individuals of reputed company reputed company Excellent written and verbal communication skills including phone and e-mail etiquette Ability to prioritize and multi-task Shift Available Monday-Friday 10am-6:30pm Compensation: $18.50/hr (not negotiable) Benefits PTO reputed company Holidays Medical Dental Health reputed company Employee Discount reputed company *Benefits are subject to change at any time Apply To This Job

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...