ITI Electrician

Job Description – Technical Support Executive (Electrical & Electronics)

Company: Shoption Pvt. Ltd.
Location: Kharadi, Pune
Department: Technical Support
Employment Type: Full-Time
Experience: 1–4 Years
Qualification: ITI (Electrician/Electronics), Diploma in Electrical/Electronics, or equivalent.

Job Summary

Shoption Pvt. Ltd. is looking for a Technical Support Executive with strong knowledge of electrical and electronic systems. The candidate will be responsible for troubleshooting, repairing, testing, and providing technical support for the company's electrical and electronic products. The ideal candidate should have hands-on experience in PCB diagnosis, electrical wiring, and electronic component-level troubleshooting.

Key Responsibilities

Technical Support

  • Provide technical support to customers, dealers, and the sales team regarding product installation, operation, and troubleshooting.

  • Diagnose and resolve electrical and electronic product issues through phone, video call, WhatsApp, or onsite support.

  • Assist customers with installation, commissioning, maintenance, and product servicing.

  • Ensure timely resolution of customer complaints.

PCB Troubleshooting & Repair

  • Diagnose and repair faulty PCBs at the component level.

  • Identify and replace defective electronic components such as:

    • Resistors

    • Capacitors

    • Diodes

    • Transistors

    • MOSFETs

    • Relays

    • ICs

    • Connectors

    • Fuses

    • Voltage Regulators

  • Perform soldering and de-soldering of electronic components.

  • Test repaired PCBs to ensure proper functionality.

Electrical Troubleshooting

  • Diagnose faults in electrical circuits and control panels.

  • Perform wiring, continuity, insulation, and voltage testing.

  • Identify issues related to switches, relays, contactors, MCBs, SMPS, transformers, and power supply circuits.

  • Ensure safe handling of electrical equipment and adherence to safety standards.

Product Testing & Quality

  • Conduct functional testing of products before dispatch.

  • Verify electrical parameters using testing instruments.

  • Maintain quality standards during repair and testing.

  • Prepare service and testing reports.

Documentation

  • Maintain service records, repair logs, and testing reports.

  • Document recurring technical issues and suggest corrective actions.

  • Update troubleshooting records for future reference.

Required Technical Skills

  • Strong knowledge of electrical and electronic circuits.

  • PCB troubleshooting and component-level repair.

  • Hands-on experience in soldering and de-soldering.

  • Ability to read basic electrical and electronic circuit diagrams.

  • Knowledge of AC/DC power supply systems.

  • Experience using Multimeter, Clamp Meter, and other electrical testing instruments.

  • Basic understanding of SMPS, relays, transformers, motors, and control circuits.

  • Good fault-finding and root cause analysis skills.

Soft Skills

  • Good communication and customer handling skills.

  • Strong analytical and problem-solving abilities.

  • Ability to work independently and in a team.

  • Good documentation and reporting skills.

  • Willingness to learn new products and technologies.

Preferred Candidate Profile

  • It is a Full Time Electrician job for candidates with 1 - 5 years of experience.

More about this ITI Electrician job

Please go through the FAQs to get all answers related to the given ITI Electrician job
What skills and experience do you need for this ITI Electrician job?
Ans : To apply for this ITI Electrician job, candidates should have skills like Electrical circuit, 2- wheeler Driving, Installation/Repair along with 1-5 years of experience.

What is the salary and job type for this role?
Ans : The salary for this ITI Electrician job ranges between ₹20,000-₹25,000 per month. This is a Full Time job.

What shift and timings does this job follow?
Ans : This ITI Electrician job follows a Day shift.

Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Wadki, Pune.

How many vacancies are there for this ITI Electrician job?
Ans : There are 2 vacancies for this ITI Electrician role.

Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 1-5 years of experience are eligible to apply for this ITI Electrician role. Only male candidates are eligible.

What are the key responsibilities of this ITI Electrician job?
Ans : As a ITI Electrician, key responsibilities include skills like Electrical circuit, 2- wheeler Driving, Installation/Repair. This role is part of Electrician category.

What is the job location for this position?
Ans : The job location for this ITI Electrician position is Wadki, Pune.

Who is the right fit for this ITI Electrician job?
Ans : A candidate having skills like Electrical circuit, 2- wheeler Driving, Installation/Repair with 1-5 years of experience is the right fit for this ITI Electrician job.

What makes this ITI Electrician job a good opportunity?
Ans : This ITI Electrician job is a good opportunity as it offers a salary between ₹20,000-₹25,000 per month. This is a Full Time job and has 2 openings.

Candidates can call HR for more info.
Back to blog

Other Jobs To Apply

No other job posts for this day.

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...