International Voice Process in Kochi Full-Time (Night Shift)

Exiting opportunity for International Voice Process job in Kochi. If youre confident on calls, have great English communication, and love helping customers, this job will give you a stable career path and a chance to work with global clients. The work culture is professional, supportive, and focused on helping you grow. Vacancy: International Voice Process Job Type: Full-Time (Night Shift job) Salary: 25,000 40,000 per month + incentive location: Kochi, Kerala Work Days: 5 Days a Week Experience: 1 6 Years Department: Customer Support / BPO Jobs Key Responsibilities for Voice Process Job in Kochi Handle inbound & outbound international calls in a professional manner.Resolve customer questions, complaints, and issues with patience.Provide correct information and aim for first-call resolution.Maintain proper call logs and update customer records as required.Follow up on pending tickets and close them on time.Work closely with internal teams for escalations or complex issues.Meet KPIs like AHT, CSAT, and resolution rate. Skills Requirements to Apply International Customer Support / BPO Jobs in Kochi Qualification: Graduate in any stream.16 years of experience in BPO / International Voice Process / Support.Excellent English communication (both verbal & written).Comfortable with night shifts mandatory.Good problem-solving attitude & ability to manage pressure.Willingness to work 5 days a week with rotational offs.Multi-tasking and customer-handling skills required. Why Join Us Opportunity to communicate directly with global clients from Kochi KL.Fast-paced, growth-oriented work environment.Internal career movement & long-term growth opportunities.Attractive salary + performance-based incentives. We are hiring candidates who are open to join Immediately, we have multiple Customer Support / BPO Jobs in Kochi for various segments and global clients. Submit your job application to get connected HR. .

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