Front Desk Executive - IPD /OPD Billing
Front Desk Executive – Hospital
Location: Prabhadevi / Ghatkopar / Thane
Department: Front Office- IPD- OPD
Experience : 2 + Year's
Job Summary
We are looking for a courteous and customer-focused Front Desk Executive to manage the hospital reception, assist patients and visitors, and ensure smooth front office operations. The ideal candidate should possess excellent communication and interpersonal skills with prior experience in a hospital or healthcare setting.Key Responsibilities
- Welcome and assist patients and visitors professionally.
- Register patients and create/update patient records.
- Schedule and manage OPD appointments.
- Guide patients regarding hospital services and departments.
- Coordinate with doctors, nursing staff, and other departments.
- Handle incoming phone calls and respond to patient inquiries.
- Maintain patient confidentiality and accurate records.
- Collect and verify patient documents required for registration.
- Ensure the reception area is clean, organized, and presentable.
- Address patient concerns and escalate issues when required.
- Graduate in any discipline.
- 1–3 years of experience in a hospital or healthcare front office (freshers with excellent communication skills may also apply).
- Good communication skills in English, Hindi, and Marathi.
- Basic computer knowledge and familiarity with Hospital Management Systems (HMS) is preferred.
- Pleasant personality with a customer-oriented approach.
- Excellent communication and interpersonal skills
- Patient handling and customer service
- Multitasking and time management
- Computer proficiency (MS Office/HMS)
- Teamwork and professional attitude
Benefits
- Health insurance
- Paid time off
- Provident Fund
