ECOMMERCE WAREHOUSE MANAGER (AMAZON/FLIPKART) (Hyderabad)
About The Opportunity A fast-scaling e-commerce logistics & fulfillment solutions provider operating across India’s top marketplaces (Amazon, Flipkart, Meesho, etc.), we enable brands to scale operations with lean, tech-driven warehouse networks. Our managers oversee end-to-end fulfillment — from inbound logistics and inventory accuracy to order dispatch, returns, and vendor coordination — ensuring 99.5% SLA compliance for high-volume sellers. Role & Responsibilities - Oversee daily warehouse operations across Amazon/Flikart FBA/FBM compliance guidelines — from receiving to dispatch, returns, and quality checks. - Drive inventory accuracy (99.8%+) via cycle counts, bin management, and WMS reconciliation with marketplace platforms. - Lead a 20–50 member team — operators, pickers, packers — ensuring safety, productivity KPIs, and shift-wise output targets. - Optimize space, labor, and workflows to reduce order-to-ship time by 20%+ while maintaining Amazon A-to-Z and Flipkart SLA compliance. - Coordinate with 3PLs, carrier partners, and marketplace support teams for issue resolution, shipment delays, and refund escalations. - Implement process improvements using Lean, 5S, and digital tools (e.g., EZOffice, Flexe, or custom WMS) to cut operational costs by 15% YoY. Skills & Qualifications - Must-Have - WMS (Warehouse Management System) - Amazon Seller Central / Flipkart Seller Hub - Inventory Accuracy Management - Order Fulfillment Process - 3PL Vendor Coordination - Lean Warehouse Operations - Preferred - Experience with EZOffice, Flexe, or ShipHero - Knowledge of GST returns & e-commerce tax compliance - Certification in Lean Six Sigma (Yellow Belt or higher) Perks & Culture Highlights - Performance-linked bonuses + festival incentives + medical insurance Fast-track leadership track for high performers — 60% of current warehouse leads promoted in - Work-culture obsessed with data, speed, and ownership — no red tape, no bureaucracy Skills: e-commerce,returns,vendor coordination,operations,compliance,management,commerce,inventory accuracy,amazon