DM/Mgr - Post Sales (Government Tendering)

Roles &

  • Responsibilities

  1. Order Processing &
    • Management

  • Handle all post-order activities for orders received through the GeM portal.

  • Review Purchase Orders (POs) and verify commercial and technical details.

  • Coordinate with internal teams for order execution and delivery schedules.

  • Track order status from receipt to closure.

  1. GeM Portal Operations

  • Manage order acceptance, invoice generation, and order completion on the GeM portal.

  • Ensure compliance with GeM guidelines and timelines.

  • Update product/service details and maintain accurate records on the portal.

  1. Customer Coordination

  • Act as the primary point of contact for government buyers after order placement.

  • Address customer queries related to delivery, installation, documentation, and payments.

  • Maintain strong relationships with government departments and procurement officials.

  1. Documentation &
    • Compliance

  • Prepare and submit required documents such as invoices, delivery challans, installation reports, warranty certificates, and acceptance certificates.

  • Ensure compliance with GeM, GST, and company policies.

  • Maintain proper documentation for audits and future reference.

  1. Logistics &
    • Delivery Coordination

  • Coordinate with logistics and warehouse teams to ensure timely dispatch and delivery.

  • Track shipments and resolve delivery-related issues.

  • Ensure successful installation and commissioning where applicable.

  1. Payment Follow-up

  • Monitor invoice status and payment processing through GeM.

  • Coordinate with buyers and finance teams for payment release.

  • Resolve payment-related discrepancies and delays.

  1. Reporting &
    • MIS

  • Maintain records of orders, deliveries, payments, and pending actions.

  • Generate periodic MIS reports and performance dashboards.

  • Track KPIs such as order fulfillment, payment collection, and customer satisfaction.

Interested candidates can directly reach us at 9650771798.

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