Digital Growth & Operations Executive | Remote | Full-Time / Part-Time | Mangalore

We're Hiring! Digital Growth & Operations Executive | Remote | Full-Time / Part-Time | Mangalore

Company: Blayze Cricket (UK)

Job Type: Full-Time or Part-Time | Remote (Work From Home) or Hybrid

Salary: Competitive, based on skills, experience and working hours

About the Opportunity

Blayze Cricket is a growing UK-based cricket brand specialising in cricket equipment, coaching, player development and community engagement.

We are looking for a creative, organised, tech-savvy and self-motivated individual based in Mangalore to support our digital marketing, e-commerce, customer communications and day-to-day business operations.

This is a versatile role combining social media management, digital marketing, website administration, online orders, customer communication and virtual assistant responsibilities.

We are looking for someone who can take ownership, work independently, communicate professionally and contribute ideas to help our business grow.

Key Responsibilities 1. Social Media & Digital Marketing

  • Manage Instagram, Facebook, TikTok and LinkedIn accounts.
  • Create engaging posts, reels, stories, promotional graphics and short videos.
  • Plan, schedule and publish content regularly.
  • Support digital marketing campaigns, promotions and community engagement.
  • Monitor social media messages, comments and enquiries.
  • Help increase brand awareness, followers, engagement and customer enquiries.

2. Website & E-Commerce Management

  • Update website products, pricing, descriptions, images and availability.
  • Manage online orders, enquiries and customer communication.
  • Maintain accurate product listings and inventory information.
  • Support website content updates and improvements.
  • Work with WordPress, WooCommerce or similar e-commerce platforms.
  • Coordinate order fulfilment, dispatch updates and customer follow-ups.

3. WhatsApp & Customer Communication

  • Manage WhatsApp Business, emails and social media messages.
  • Respond professionally to enquiries about cricket equipment, academy programmes, coaching and other services.
  • Follow up with potential customers and existing enquiries.
  • Maintain customer databases, order records and enquiry trackers.
  • Escalate important matters when required.
  • Assist with scheduling, reminders, emails and follow-ups.
  • Organise spreadsheets, documents and business records.
  • Conduct online research and support various business projects.
  • Communicate with suppliers, customers and service providers.
  • Assist with coordination, reporting and general administrative activities.
  • Support additional business-related tasks as required.

Skills & Qualifications

  • Excellent written and spoken English.
  • Strong organisational and time-management skills.
  • Good understanding of social media platforms.
  • Ability to create professional content using Canva or similar tools.
  • Familiarity with WhatsApp Business, Google Workspace and Microsoft Office.
  • Ability to multitask, prioritise work and meet deadlines.
  • Reliable internet connection and suitable work-from-home arrangements.
  • Positive attitude and willingness to learn.
  • Experience with WordPress, WooCommerce or Shopify.
  • Video editing skills using CapCut, Canva or similar software.
  • Familiarity with AI tools such as ChatGPT.
  • Knowledge of online advertising and social media analytics.
  • Experience in administrative or virtual assistant roles.
  • Interest in cricket or sports is an advantage, but not essential.

Who We're Looking For

We value reliability, initiative, creativity and willingness to learn as much as formal qualifications.

This opportunity is suitable for candidates with 1-3 years of relevant experience, as well as motivated individuals who can demonstrate strong digital and communication skills.

The ideal candidate should be:

  • Independent, proactive and well-organised.
  • Comfortable managing multiple responsibilities.
  • Creative and confident using digital tools.
  • Professional when communicating with customers.
  • Trustworthy and able to handle confidential information.
  • Interested in growing professionally alongside the business.

Working Arrangements

  • Full-time or part-time opportunities available.
  • 100% remote, working from home in Mangalore.
  • Flexible working arrangements with some agreed overlap with UK business hours.
  • Clear priorities, regular communication and weekly progress updates.
  • Opportunities to develop skills in digital marketing, e-commerce and business operations.
  • Potential for increased responsibilities as the business grows.
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