Cyber Operate - Digital Identity - Okta - Consultant
Summary Position Summary As an experienced Consultant Lead at Deloitte Consulting, you will be responsible for individually delivering high quality work products within due timelines. Need-basis you will be mentoring and/or directing junior team members/liaising with onsite/offshore teams to understand the functional requirements.
Work you'll do As a Consultant on the Cyber Operate team, you will be responsible for supporting the stability, security, and efficiency of identity and access management operations for technical and business stakeholders.
- Lead high-priority Okta identity and access management managed services operations, ensuring end-to-end service excellence, stability, and client satisfaction.
- Drive service improvement initiatives, process optimization, and automation across multiple accounts and environments.
- Manage escalations and advanced troubleshooting, interfacing with technology vendors and cross-functional teams as needed.
- Lead medium-to-large Okta implementation and enhancement projects, guiding requirements analysis, solution design, and execution.
- Develop operational and governance reports for client leadership and support thought leadership and business development on Okta service delivery models, transition plans, and value realization.
- Managing Identity Lifecycle
- Leading Access management for various applications.
- Security Operations
- Threat Intelligence
- Application Security
- Business Transformation
- Continuous Compliance.
- 3-6 years of experience in identity and access management, cybersecurity, or managed services delivery
- 3+ years supporting Okta in managed services, including experience leading support programs and service delivery teams
- Experience with Okta operations, including incident management, root cause analysis, optimization, and audit or compliance procedures
- Experience leading medium-to-large Okta enhancement or implementation projects
- Experience with information technology service management frameworks, governance, continuous improvement, and service reporting
- Knowledge of global and authentication policies, release updates, feature adoption, and multi-factor authentication enrollment functions
- Bachelor of Engineering, Bachelor of Technology, Master of Computer Applications, Master of Science in Computer Science, or equivalent degree from an accredited university
- Experience managing multi-client, multi-region Okta Workflows and customer identity and access management operations
- Experience integrating Okta Workflows and customer identity and access management with enterprise platforms
- Experience with Okta Workflow automation and Active Directory Agent integration
- Knowledge of Okta Access Gateway and security information and event management tools
- Knowledge of scripting in PowerShell or Python
- Advanced certifications such as ITIL, Okta Administrator, Okta Professional, Okta Consultant, or Certified Information Systems Security Professional
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