Customer Support Voice & Non-Voice Call Center Agent

We are looking for a Voice & Non-Voice Call Center Agent to join our team at The Galaxy Of Electronica. The role offers ₹15,000 - ₹23,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is below 10th and 0 - 6 months of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Flexible shift.
  • It is a Both Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Support Voice & Non-Voice Call Center Agent job

Please go through the FAQs to get all answers related to the given Customer Support Voice & Non-Voice Call Center Agent job
Can freshers or experienced candidates apply for this Customer Support Voice & Non-Voice Call Center Agent role?
Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Customer Support Voice & Non-Voice Call Center Agent role.

How much can you earn in this position?
Ans : You can earn between ₹15,000-₹23,000 per month in this Customer Support Voice & Non-Voice Call Center Agent position.

What shift and timings does this job follow?
Ans : This Customer Support Voice & Non-Voice Call Center Agent job follows a Flexible shift.

Is this a work from home job?
Ans : This is a work from home job and can be done remotely.

How many openings are available for this position?
Ans : There are 2 openings available for this position.

Is this job open for all genders?
Ans : Yes, this Customer Support Voice & Non-Voice Call Center Agent job is open for both male and female candidates.

Where is this job located?
Ans : This Customer Support Voice & Non-Voice Call Center Agent job is located in Ameerpet, Hyderabad.

Why should you apply for this Customer Support Voice & Non-Voice Call Center Agent job?
Ans : This Customer Support Voice & Non-Voice Call Center Agent job offers a salary between ₹15,000-₹23,000 per month. This is a Both opportunity and has 2 openings available.

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