Customer Support Executive (WFH)
About the job:
Key Responsibilities:1. Respond to customer queries, complaints, and requests promptly and professionally.
2. Provide accurate information about products, services, orders, and company policies.
3. Resolve customer issues effectively while maintaining a positive customer experience.
4. Follow up with customers to ensure their concerns are fully resolved.
5. Maintain accurate records of customer interactions and feedback.
6. Coordinate with internal teams to resolve complex customer issues.
7. Identify recurring customer problems and share feedback with the relevant teams.
8. Meet customer service, response-time, and quality targets.
9. Maintain a professional and customer-friendly approach at all times.
Who can apply:
- have minimum 1 years of experience
Only those candidates can apply who:
Salary:
₹ 2,50,000 - 3,00,000 /yearExperience:
1 year(s)Deadline:
2026-09-20 23:59:59Other perks:
5 days a weekSkills required:
Effective CommunicationAbout Company:
We are a diversified business group with subsidiaries operating across IT & Technology, Courier/Shipping & Transportation, Automobile, E-commerce, and Manufacturing & Engineering. Our group combines technology, logistics, automotive, digital commerce, and engineering capabilities to deliver innovative products and services across multiple industries. We are committed to innovation, excellence, employee growth, and building sustainable businesses that create long-term value.