Customer Support Call Center Executive

We are looking for a Call Center Executive to join our team at Amazon. The role offers ₹16,000 - ₹28,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 10th Pass and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Day shift.

Age criteria 18 to 29 years

  • It is a Both Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support Call Center Executive job

Please go through the FAQs to get all answers related to the given Customer Support Call Center Executive job
Can freshers or experienced candidates apply for this Customer Support Call Center Executive role?
Ans : Candidates who have a 10th Pass and above qualification can apply for this Customer Support Call Center Executive role.

What is the salary and job type for this role?
Ans : The salary for this Customer Support Call Center Executive job ranges between ₹16,000-₹28,000 per month. This is a Both job.

What shift and timings does this job follow?
Ans : This Customer Support Call Center Executive job follows a Day shift.

Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Kothrud, Pune.

How many vacancies are there for this Customer Support Call Center Executive job?
Ans : There are 6 vacancies for this Customer Support Call Center Executive role.

Is this job open for all genders?
Ans : Yes, this Customer Support Call Center Executive job is open for both male and female candidates.

What is the job location for this position?
Ans : The job location for this Customer Support Call Center Executive position is Kothrud, Pune.

What makes this Customer Support Call Center Executive job a good opportunity?
Ans : This Customer Support Call Center Executive job is a good opportunity as it offers a salary between ₹16,000-₹28,000 per month. This is a Both job and has 6 openings.

Candidates can call HR for more info.
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