Customer Support BPO Non Voice Process Executive

We are looking for a BPO Non Voice Process Executive to join our team at Amazon. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹16,000 - ₹28,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 10th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Day shift.

Age criteria 18 to 29 years

  • It is a Both Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support BPO Non Voice Process Executive job

Please go through the FAQs to get all answers related to the given Customer Support BPO Non Voice Process Executive job
Can freshers or experienced candidates apply for this Customer Support BPO Non Voice Process Executive role?
Ans : Candidates who have a 10th Pass and above qualification can apply for this Customer Support BPO Non Voice Process Executive role.

What is the salary and job type for this role?
Ans : The salary for this Customer Support BPO Non Voice Process Executive job ranges between ₹16,000-₹28,000 per month. This is a Both job.

What shift and timings does this job follow?
Ans : This Customer Support BPO Non Voice Process Executive job follows a Day shift.

Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Talegaon, Pune.

How many openings are available for this position?
Ans : There are 6 openings available for this position.

Is this job open for all genders?
Ans : Yes, this Customer Support BPO Non Voice Process Executive job is open for both male and female candidates.

Where is this job located?
Ans : This Customer Support BPO Non Voice Process Executive job is located in Talegaon, Pune.

Why should you apply for this Customer Support BPO Non Voice Process Executive job?
Ans : This Customer Support BPO Non Voice Process Executive job offers a salary between ₹16,000-₹28,000 per month. This is a Both opportunity and has 6 openings available.

Candidates can call HR for more info.
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