Customer Support Associate - Fresher
About the job:
Job Title: Customer Support Associate (CSA) Contractual
Organization: SIDBI
Local Candidates Required
Location & Open Positions
- Baddi(HP)- 1 Positions
- Delhi 1 Positions
- Aligarh-1 Position
Compensation
Salary Range: 25,000 to 35,000 per month
(Based on experience and profile)
Job Summary
The Customer Support Associate (CSA) will be responsible for supporting customer onboarding, documentation, and field-level coordination activities. The role involves direct interaction with existing and prospective clients, assisting with documentation, and ensuring timely completion of processes as per organizational requirements.
Key Responsibilities
Assist existing and prospective customers in filling out application forms.
Collect duly signed application forms and required documents, including KYC documents and cheques.
Follow up with customers for pending signatures and additional documentation.
Collect audit-related documents from both existing and prospective clients.
Coordinate with branch/local office for operational and administrative tasks.
Undertake field visits as required for document collection and customer support.
Handle any other assignments or responsibilities assigned by the Branch Office (BO) / Local Office from time to time.
Eligibility Criteria
Graduate/Postgraduate in Commerce or related fields (B.Com, M.Com, CS, CS (Inter), ICWAI, etc.) from a recognized university.
Basic knowledge of accounting and banking operations is mandatory.
Basic computer proficiency is required.
Minimum age: 21 years.
Preference will be given to local candidates with proficiency in Hindi, English, and the local language (read, write, and speak).
Must possess a valid driving license.
Candidates should be willing and able to perform field work.
Preferred Skills
Good communication and interpersonal skills.
Ability to manage documentation and follow-ups efficiently.
Willingness to travel locally for field assignments.
Interested person can drop their resume at sabir@raspl.com with their details:
Current CTC:
Expected CTC
Notice period:
Current location:
Preferred location:
Who can apply:
Only those candidates can apply who:
Salary:
Competitive salaryExperience:
No experience requiredDeadline:
2035-01-01 00:00:00