Customer Service Associate - Fresher (WFH & Part Time)
About the job:
Plant Parent Co. is looking for a reliable and detail-oriented Part-Time Customer Support Associate to join our team. You'll be responsible for assisting customers primarily through email, resolving their queries, and ensuring a smooth customer experience.Key Responsibilities:
1. Respond to customer queries and requests primarily through email.
2. Learn and use our internal customer support system and processes.
3. Resolve customer issues accurately and efficiently.
4. Follow established support procedures and guidelines.
5. Keep track of customer conversations and follow-ups.
6. Escalate complex or unresolved issues when required.
7. Maintain clear, professional, and friendly communication with customers.
8. Ensure customer concerns are handled promptly and appropriately.
Who can apply:
Only those candidates can apply who:
Salary:
₹ 2,00,000 /yearExperience:
No experience requiredDeadline:
2026-10-17 23:59:59Skills required:
Problem Solving, Computer skills, English Proficiency (Spoken), English Proficiency (Written), Email Management and Customer SupportOther Requirements:
- Strong written and spoken English.
- Good computer and email skills.
- Strong attention to detail.
- Good problem-solving and communication skills.
- Ability to work independently and manage tasks responsibly.
- Previous customer support experience is a plus, but not required.
About Company:
Plant Parent Co. is a US-based apparel brand creating fun, plant-inspired T-shirts and clothing for plant lovers and gardening enthusiasts. We're focused on building a community around the love of plants through creative, comfortable, and expressive apparel.