Chief Compliance Officer & MLRO

Roles & Responsibilities

The CCO & MLRO will be responsible for establishing and overseeing the compliance framework for Pay10 India. The role ensures full adherence to the Reserve Bank of India (RBI) regulations, including those applicable to Payment Aggregator Payment Gateway (PA-PG), Payment Aggregator Cross Border (PA-CB), Prepaid Payment Instrument (PPI) and PA-Offline (POS) license holders. This role is central to safeguarding the business against regulatory, AML (Anti-Money Laundering), and CFT (Countering the Financing of Terrorism) risks, while enabling sustainable business growth in India.

Key Responsibilities

Regulatory Compliance (RBI & Other Authorities)

Develop, implement, and maintain compliance programs in line with RBI regulations for PA, cross-border PA, and PPI license holders. Act as the primary point of contact with RBI and FIU-IND for compliance, AML/CFT reporting, and regulatory inspections. Monitor and interpret regulatory developments; advise management and business units on compliance obligations. Ensure timely submission of regulatory returns, reports, and notifications to RBI and other authorities. Oversee compliance with Payment and Settlement Systems Act, Prevention of Money Laundering Act (PMLA), FEMA, and other relevant statutes.

AML/CFT Framework

Serve as the designated Money Laundering Reporting Officer (MLRO) for Pay10 India. Establish and oversee AML/CFT policies, procedures, and systems, including risk-based KYC, CDD, EDD, and transaction monitoring. Ensure timely reporting of STRs (Suspicious Transaction Reports) and CTRs (Cash Transaction Reports) to FIU-IND. Conduct AML/CFT risk assessments and ensure controls are effective across business lines. Maintain and update sanctions screening processes (OFAC, UN, EU, domestic lists) for all customers and transactions.

Governance & Oversight

Design and implement the compliance governance structure, including board-level reporting and risk committee presentations. Ensure compliance training programs for employees and agents are designed, rolled out, and tracked. Regularly review policies on data protection, consumer protection, outsourcing, grievance redressal, and fraud risk management as per RBI mandates. Lead compliance audits, reviews, and gap assessments, ensuring remediation of findings. Oversee vendor/partner due diligence from a compliance perspective, especially for cross-border arrangements.

Strategic Business Partnership

Partner with business, operations, technology, and product teams to embed compliance and AML/CFT controls in processes. Support cross-border product launches and PPI innovations with compliance guidance. Anticipate regulatory expectations and proactively build systems that are regulator-ready.

Qualifications & Experience

Minimum 1015 years of experience in compliance, risk, or legal roles within Fintech, Banks or Payments industry. Strong knowledge of RBI regulations applicable to Payment Aggregators, PPIs, and Cross-Border Payment arrangements. Must have prior experience as an MLRO or senior AML officer, with deep familiarity with PMLA, FIU-IND guidelines, and AML/CFT frameworks. Proven ability to engage with RBI, FIU, and other regulators effectively. Law, Finance, or Compliance degree (LLB, CA, CS, MBA, or equivalent). CAMS/ICA certification preferred.

Key Skills

Deep expertise in AML/CFT frameworks and regulatory compliance. Strong leadership and ability to build a compliance-first culture. Excellent stakeholder management and communication skills. High integrity, sound judgment, and the ability to balance compliance with business needs. Analytical mindset with attention to detail.

Success Metrics

100% timely submission of regulatory reports. Zero major compliance breaches or penalties from RBI/FIU-IND. Effective AML/CFT framework with timely STR/CTR filings. Successful audits with minimal findings. Strong regulator confidence in Pay10s compliance framework.

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