Business Anlayst

Responsibilities:

  • Analyse the requirements by demonstrating strong process/solution/ product knowledge, understanding of the business/IT scenario, and understanding of constraints in implementation and technology.
  • Follow the steps for deployment as envisaged in the project plan, foresee possible cutover issues and plan for them proactively.
  • Resolve simple common issues with speed and accuracy, understand the issue and analyse the root cause through direct customer interaction.
  • Participate in client discussions to understand customer problems and articulate them to stakeholders.
  • Identify solutions, bringing the best industry and company practices.
  • Conduct requirements workshops, understand the AS IS processes/ Current System Study and identify high-level process/system changes.
  • Arrive at possible solution alternatives that factor in gap resolution, impact on related functional areas, acceptability of the solution to the user community, technical feasibility and efficiency.
  • Train the users (end and key users) and prepare training material.
  • Assist in presales activities as an SME by giving input on solution design and team structure.
  • Prepare artefacts for marketing and GTM solution activities, including case studies to build collateral for marketing initiatives.
  • Handling the team of Business Analysts.
  • Review the documents created by Team Members.


Requirements:

  • Advanced IT skills, especially MS Excel and SQL, JIRA and VISIO.
  • Associate (III) or LOMA (ALMI / ACS) certification.
  • A strong understanding of the life insurance industry with Information Technology (IT) delivery experience.
  • Strong written and oral communication skills with the ability to communicate to individuals with differing levels of modelling understanding.
  • Able to work effectively as part of a team and on own initiative.
  • Excellent organisational and prioritisation skills.


Work experience, Education Qualification and Soft skills:

  • BE/B Tech/any engineering graduate/ME/M. Tech/MS/MBA.
  • Minimum 10 years of relevant work experience in life assurance and business analysis.
  • Strong client management skills.
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