BPO/Telecaller

Tele callers required for Credit Card Sales process with leading banks in India like HDFC , SBI , Axis Bank , IDFC First Bank , AU Small Finance Bank. This experience is very valuable for candidates to secure jobs in the private banking sector in leading banks  Key Responsibilities: ·         Handle inbound and/or outbound calls for international clients ·         Provide customer support, technical assistance, or sales services as per process ·         Maintain high levels of customer satisfaction ·         Follow international communication standards and scripts ·         Update CRM systems with accurate call details ·         Meet daily productivity, quality, and performance targets ·         Escalate complex issues to supervisors when required ·         Work in rotational/night shifts as per international time zones Required Skills & Qualifications: ·         Excellent English communication skills (mandatory) ·         Neutral accent and strong listening skills ·         Basic computer knowledge and typing proficiency ·         Customer-focused and target-oriented mindset ·         Ability to work in night/rotational shiftsMore information about this BPO/Telecaller JobPlease go through the below FAQs to get all answers related to the given BPO/Telecaller jobWhat are the job requirements to apply for this BPO/Telecaller job position? Ans: A candidate must have a minimum of 0 to 3+ year experience as an BPO/Telecaller What is the qualification for this job? Ans: The candidate can be a Graduate from any of the following: Upto 9th Std What is the hiring Process of this job? Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.This BPO/Telecaller is a work from home job? Ans: Yes,its a Work from Home Job. How many job vacancies are opening for the BPO/Telecaller position? Ans: There are immediate 1 job openings for BPO/Telecaller in our Organisation.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

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With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

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Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...