Area Service Manager – CSD at CPC Diagnostics, Bhubaneswar

<strong>Job Requirements </strong><br><p>CPC Diagnostics is looking for an experienced Area Service Manager – CSD to join our team. The successful candidate will be responsible for providing technical support and customer service to our customers in the region.</p><br/><p>Responsibilities:</p><p>• Provide technical support and customer service to our customers in the region.</p><p>• Troubleshoot and diagnose technical issues related to our products.</p><p>• Develop and maintain relationships with customers.</p><p>• Monitor and report on customer service performance.</p><p>• Ensure customer satisfaction and provide feedback to management.</p><p>• Develop and implement strategies to improve customer service.</p><p>• Train and mentor new service personnel.</p><br/><p>Qualifications:</p><p>• Diploma/Graduation in EEE, BE, ECE</p><p>• 3+ years of experience in customer service or technical support</p><p>• Excellent communication and interpersonal skills</p><p>• Ability to work independently and as part of a team</p><p>• Ability to work in a fast-paced environment</p><p>• Knowledge of customer service principles and practices</p><p>• Knowledge of technical support principles and practices</p><br/><p>FAQs:</p><p>Q: What is the salary range for this position?</p><p>A: The salary range for this position is Best in Industry.</p><br/><p>Q: What qualifications are required for this position?</p><p>A: The qualifications required for this position are a Diploma/Graduation in EEE, BE, ECE and 3+ years of experience in customer service or technical support.</p><br/><p>Q: What are the responsibilities of this position?</p><p>A: The responsibilities of this position include providing technical support and customer service to our customers in the region, troubleshooting and diagnosing technical issues related to our products, developing and maintaining relationships with customers, monitoring and reporting on customer service performance, ensuring customer satisfaction and providing feedback to management, developing and implementing strategies to improve customer service, and training and mentoring new service personnel.</p><br><br>

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